Legal notice

The legislation of the Republic of Latvia stipulates that the owner of the online store must reserve the terms of delivery and return of goods, as well as the right of refusal. Such a reservation is called a distance contract (MK regulations).

Distance contract

The seller of the goods offered in this Internet store, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

The product purchase agreement between the Seller and the User is considered to be concluded from the moment when the User, selecting the product(s), has created a shopping cart and clicked on "pay for the purchase". The user is obliged to pay for the goods in accordance with the procedure and deadlines provided for in the Terms of Use.

If the Seller fails to contact the User within 5 (five) business days after placing the order, the order is cancelled, the Seller refunds the User only for the product, the delivery fee is not refunded.

If an order has been placed and the product is not available, a pre-paid invoice is prepared and the product is ordered after receipt of payment of the invoice. This item will be delivered within 30 working days.

Prices and product special offers

The seller has the right to change product prices without prior notice. If the customer has acquired a "Promotion coupon", then it should be noted that the promotions do not add up and this is valid for ONE specific purchase.

Gift cards

The gift card is

•   non-cash means of payment that can be used to pay for the available goods of SIA LATVIAN HORSEMARKET;
• can be used together with other means of payment - by making a transfer on the issued invoice;
• cannot be exchanged for cash. In case of loss, it is not renewed;
•   is valid within the validity period indicated on it,
•   if it has expired for more than 1 month, it is not possible to renew and the money is not returned.

Delivery and payment arrangements

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product using the payment tools built into the Internet service or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

The seller ensures the delivery of the goods within 5 days after receiving the payment for the goods, coordinating the delivery time with the buyer.

All prices of goods and services in the store are indicated with VAT.

The fee for the delivery of the order is determined separately according to the delivery costs of the Seller's store.

 When choosing the delivery method, the buyer undertakes to specify the exact delivery address or the coordinates of the selected Omniva package.

When choosing the Omniva package as the delivery method, the Product arrives in the package chosen by the Buyer within 2-3 working days after the order confirmation is sent to the Buyer's e-mail address. The Buyer is informed about the arrival of the purchased Product in the parcel with a text message containing the door code, the location of the parcel and the storage period. Parcels are open 24 hours a day. The product is stored in the package for 7 calendar days. After the expiration of the mentioned term, the Product is sent back to the Seller's store. In the event that the Buyer does not collect the Product within the above-mentioned term, the Buyer is obliged to reimburse the costs associated with re-shipping or delivery of the product.

Right of withdrawal

• the ordered goods cannot be returned due to their nature, or they are perishable or can be used up quickly;
• the ordered goods are made directly for the Buyer according to an individual order;
• the buyer has opened the package or started using the purchased item,
• promotional goods or goods with a discount have been purchased.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by neglecting the product during use or by not following the instructions in the manual, if its packaging is significantly damaged.

Data processing

By entering the necessary information, placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.

The Seller is not responsible for the impossibility of fulfilling the order and for any consequences resulting from it, which have arisen due to the submitted but incorrect data of the Buyer.